RAKSO CUSTOMER CENTER
CAREERS
Rakso Travel Needs You!
RAKSO Air Travel and Tours, Inc. is all about passion. We have the intense desire to serve the travel needs of our customers. We nurture the never-ending zeal to expand our reach and cater to anyone looking for the adventure of traveling to any place, from those familiar to those unseen or exotic. We attribute our success to our people, a core of dedicated, well-trained, competent officers and staff who are committed to deliver high quality service.
OPEN POSITIONS
"MAKATI BRANCH" - Tours Representatives
  1. Candidates must possess at least a Bachelor’s/College Degree in Hospitality/Tourism/Hotel Management or equivalent
  2. No work experience required though some work experience, in Hotel Management or Tourism Services is a plus
  3. Required Skill(s):
    - Good Team Player
    - Great Organizational Skills
    - Has good communication skills
    - Has the ability to prioritize and manage responsibilities
    - Someone who is smart, well-spoken, gives attention to details, so as to give good customer service
  4. Experience is a plus factor, but we also welcome fresh graduates who want to build a career and stay for a long term with us
  5. Full-Time position(s) available
Responsibilities
  • Thoroughly learn about the products and services of Rakso Travel
  • Learn and enhance proficiency on use of computerized reservations system as well as other internal systems integral to job description
  • Perform data gathering as required in the development of tour packages (international/domestic airline/hotel rates, tour itineraries, etc.)
  • Receiving of telephone calls
  • Receiving, monitoring and confirmation of client inquiries/bookings thru phone, emails and online chat facilities set up by the company
  • Successfully closing transactions
  • Assist clients with their travel needs
  • Process customer billings, collect deposits and balances
  • Responsible for communicating confirmation or changes to booking requirements with customers
  • Learn to handle unforeseen problems and complaints and determine eligibility for refunds
  • Assist in preparation of daily sales reports and other documentation requirements related to sales operations
  • Other tasks that may be assigned from time to time by Superiors
Send resume to: mail@raksotravel.com
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