Terms and Conditions
  1. Redemption Requirement:

    A minimum of 500 R-Points is required for every redemption request.

  2. Updated E-Voucher and Admission Ticket Conditions:
    • Rakso E-Voucher is ​only applicable for ​g​roup tour packages and ​f​ree and easy packages.
    • For group tour transactions, a maximum of two (2) Rakso e-vouchers can be redeemed per transaction
    • For free and easy transactions, one (1) Rakso e-voucher can be redeemed per transaction
    • For Attraction Tickets, members may redeem up to two (2) tickets per transaction, provided they have an active hotel or air ticket booking for the same destination.
  3. R-Points Earning Policy:

    Members who redeem their R-Points to offset payment for any transaction will no longer earn new R-Points from that same transaction.

  4. Cancellation and Exchange of Redemptions:

    Once your redemption request is submitted via email, cancellation or exchanges of items will no longer be allowed.

  5. Instant Deduction of R-Points:

    Please note that R-Points will be instantly deducted once a redemption request is processed.

  6. Exclusion of Other Discounts:

    R-Points redemptions cannot be combined with any other discounts, promotions, or special offers.

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